In order to create a memorable client experience at a salon, it goes far beyond just what you do with a client’s hair. Respecting their time, having the best materials and being true to the value of your salon are all a part of that as well. Salon booking software can help you forge that experience, but follow these tips as well to make sure your clients never want to go anywhere else.
Consistency is Key
Have consistency throughout all your services, so that your customers can expect high class every time. Make sure that all of your staff can carry out each service to an exceptional degree, which is why training them is so important. Keep rules and regulations posted, so that everyone knows exactly how to behave and operate the salon in your absence. Better yet, use salon booking software that serves as a central hub for all your staff to have access to rules and even updates. Continue reading How to Create a Memorable Client Experience for a Salon